Privacy Policy

What information is collected & processed?

When you visit Tire & Wheel Service, Inc.’s website or interact with the company in various ways, they and their service provider, Torque Digital, may collect and process both personal and non-personal information from you.

Personal information is data that can be used to identify or contact an individual, while non-personal information is data that does not directly associate with any specific person.

Some examples of personal information that may be collected include your name, email address, postal address, phone number, credit card number, and IP address. Additionally, Tire & Wheel Service, Inc. maintains its own customer database separate from Torque Digital’s. They may also collect information about your browsing and purchasing history, geolocation data, professional and educational information, and inferences about your preferences and behavior.

What is the purpose of using your information?

Wheel Service, Inc. may use the information collected from you for several purposes, including:

Responding to requests for estimates and prices

Answering inquiries about their services and products

Improving their website based on feedback received from users

Enhancing customer service by addressing support needs more efficiently

Publishing public reviews and testimonials submitted by users

Managing contests, promotions, surveys, and other website features

Sending periodic emails, with the option to unsubscribe at any time

Additionally, the email address you provide on the website forms may be used to send information related to your specific request and occasionally receive company news, updates and product or service information. Rest assured, Torque Digital does not sell, exchange, transfer or give any other company your personal information without your consent, unless it’s in accordance with this Privacy Policy.

Personal Information Sources

At Torque Digital, we collect personal information from our customers through various sources. This includes information that you provide directly to us through forms on our website or by email, as well as information that is collected indirectly through cookies, web analytics data, interactions with our advertisers, and third-party applications running on our website, such as web-based messengers.

If you would like to access, change, move, or delete any personal data that we have collected about you, please use the form provided on our website to submit your request. You may also contact us toll-free at (917) 920-6645 for assistance.

Please note that for any requests regarding personal data collected and processed by Tire & Wheel Service, Inc., you will need to contact them directly.

Information Sale Opt-Out

The information you provide to Torque Digital is not sold to third parties.
Tire & Wheel Service, Inc. provides this form as a means for you to opt out of the sale of your information.

Cookies and Tracking Technologies

Our website uses cookies, which are small text files that are stored on your device by your browser. These files enable our systems to recognize your browser and track certain information, such as items in your shopping cart and preferences for future visits.
Cookies and other technologies, such as web analytics and IP addresses, may also be used to collect non-personal information. However, in cases where local or federal laws consider IP addresses or similar identifiers as personal information, we will treat them as such.
By continuing to use our website, you consent to our use of cookies and other tracking technologies.

External Disclosures

Torque Digital does not sell, trade or transfer your personal information to outside parties. However, it may be released under certain circumstances, such as to comply with legal requirements or to protect the company’s operations and site users.
Non-personal visitor information may also be shared with outside parties for marketing, advertising or other purposes.

Services and sites provided by third parties

The website, applications, and services may contain links to third-party websites, products, and services.
The services may also use or offer products or services from third-parties.
Information collected by third-parties, which may include location data or contact details, is governed by each third-party’s respective privacy practices.
You are encouraged to read the privacy practices of those third-parties.

Compliance with California Online Privacy Protection Act

This website is in compliance with the California Online Privacy Protection Act, the California Consumer Privacy Act, and the Children’s Online Privacy Protection Act.
Personal information will not be distributed to outside parties without the user’s consent, and users may request access and changes to their personal information and request that it is not sold.
Users must be at least 16 years old to use the website. Information from anyone under 16 will be deleted as soon as reasonably possible if it is collected.
Necessary precautions are in place to comply with the California Online Privacy Protection Act.
Personal information will not be distributed to outside parties without the user’s consent, unless specified otherwise.

California Consumer Privacy Act

California Consumer Privacy Act is in compliance with this website.
Visitors may request access and changes to their personal information and request that it is not sold.
Users must be at least 16 years old to use the website.

Children's Online Privacy Protection Act Compliance

COPPA-compliant, this website respects your privacy.
Information from anyone under 13 years old is not knowingly collected.
If it becomes known that information was collected from a child under the age of 16, the necessary steps will be taken to delete the information as soon as reasonably possible.

Online Privacy Policy Only

This online Privacy Policy applies only to information collected through the website and not to information collected offline.

Your Consent

By using the site, you consent to this Privacy Policy.

Changes to the Privacy Policy

This Privacy Policy is reviewed again and updated every 12 months if changes are required and the changes in the privacy policy will be asked to be reviewed by returning visitors.